How can we help you?

We're here to help with anything — app issues, account questions, or service requests.

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Email Support

Send us a message and we'll get back to you within 24 hours.

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Main Website

Explore all available services, vendor vetting standards, and community causes.

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Download the App

Available on both iPhone and Android. Request and track jobs in one place.

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Social Media

Follow Elite Home Services USA for announcements, tips, and updates.

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Frequently Asked Questions

How do I create an account?

Open the app, tap "User" on the welcome screen, then tap "Create Account". Fill in your name, address, email, and phone number to get started.

How do I request a home service?

After logging in, tap the "+ Request Service" button on your dashboard. Select the service type, enter your address, and submit. A vendor will be assigned to your job.

How do I add photos to my service request?

Inside a service request, tap "Add Pictures". You can take a new photo with your camera or choose from your photo library. Photos help your vendor understand the job before they arrive.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot password?" and enter your email address. You'll receive a password reset link within a few minutes.

How do I delete my account?

Email us at info@elitehomeservicesusa.com with the subject "Delete My Account" and we will remove your account and all associated data within 30 days.

What areas do you serve?

We currently serve the Jacksonville, Florida area. We are expanding to additional cities — check back soon or contact us to request service in your area.

Is my personal information safe?

Yes. All data is encrypted in transit and at rest. We never sell your personal information. Read our full Privacy Policy for details.