We're here to help with anything — app issues, account questions, or service requests.
Open the app, tap "User" on the welcome screen, then tap "Create Account". Fill in your name, address, email, and phone number to get started.
After logging in, tap the "+ Request Service" button on your dashboard. Select the service type, enter your address, and submit. A vendor will be assigned to your job.
Inside a service request, tap "Add Pictures". You can take a new photo with your camera or choose from your photo library. Photos help your vendor understand the job before they arrive.
On the login screen, tap "Forgot password?" and enter your email address. You'll receive a password reset link within a few minutes.
Email us at info@elitehomeservicesusa.com with the subject "Delete My Account" and we will remove your account and all associated data within 30 days.
We currently serve the Jacksonville, Florida area. We are expanding to additional cities — check back soon or contact us to request service in your area.
Yes. All data is encrypted in transit and at rest. We never sell your personal information. Read our full Privacy Policy for details.